No-shows processed properly
A guest who never arrived is marked NO_SHOW. The original room charge is reversed, a penalty is posted if your policy calls for one, and who processed it is stamped on the record.
Night audit
The books close before the morning shift arrives.
In most hotels the night audit is a person with a calculator and a stack of dockets, done differently depending on who is on duty. In Pegasus it is one pass over the business day, run the same way every night, that leaves a record you can walk line by line months later.
What a nightly close is actually for.
Not paperwork — a cut-off. Until the day is closed, yesterday's revenue can still move, and this morning's occupancy report is a guess.
Three bookings were confirmed for last night. One guest never arrived. The room sat empty, the deposit is still sitting on the folio, and the cancellation penalty was never charged — because the person who would have done it went home.
By the time anyone notices, the month's occupancy figure is wrong, the deposit is unaccounted for, and nobody can say which night it went astray.
The residual is routed, not left hanging
An uncollected penalty becomes a city-ledger receivable you can chase. An overpaid deposit becomes a pending refund. Either way the folio settles to zero — no orphan balances drifting into next month.
Stale enquiries expire on their own
Unpaid enquiries whose arrival date has passed are swept automatically, so your calendar and availability reflect rooms you can actually sell rather than bookings nobody chased.
One business day, in Lagos time
Every cut-off uses the same Africa/Lagos business date, so a charge posted at 1am lands on the night it belongs to — not on tomorrow's figures because of a timezone.
The ledger only moves forward.
An audit is only worth having if it cannot be quietly rewritten afterwards.
- No folio entry is ever edited or deleted — corrections post an offsetting reversal, so every adjustment leaves a trail
- Discounts, voids, refunds and rate changes each carry a person, a timestamp and a reason
- Checkout is hard-blocked while a balance is outstanding, so the day cannot close on a guest who walked
- Drawer counts are reconciled per shift against what the system says should be there, and a shortage is flagged that night
- The day's figures feed the cash book, the daily revenue report and the P&L without re-keying
- Every statement exports to Excel for your accountant
See it running your hotel.
A 30-minute demo set up with your rooms, your rates and your outlets — so you're looking at your property, not a sample one.
Book a Free Demo